Site Merchandising - ShopDisney

Job Summary:

From toys to apparel, books to games, and much more, Disney Consumer Products, Games and Publishing (CPGP) brings our company’s products, through stories and characters, to markets worldwide. With a portfolio of renowned franchises including Disney, Pixar, Marvel, Star Wars, 20CS and National Geographic, our efforts to deliver innovative and experiential products, designed to entertain and inspire, is industry leading and category shaping.

Our Site Merchandising team supports the growth across categories on DisneyStore.com, MarvelStore.com and mobile platforms. You will be responsible for developing and implementing strategies to optimize both business results and customer experience. You will be the subject matter expert on faceted navigation which drives product and page layout and the backend tooling that supports it. Applicants should be solutions-oriented strategic thinkers with superior analytics and excellent written, verbal and interpersonal communication skills.

This posting is a talent pool for upcoming roles within Consumer Products, Games & Publishing

Responsibilities:

Site Usability and Product Display

• Manage the content, layout and products across the site.
• Configure site modules, promotions and products and implement applicable business rules to drive site display.
• Be a subject-matter expert on the functionality and tooling necessary to create, manage and optimize the site layout.
• Ensure consistency across the site in navigation, product features, search and placement of creative assets.
• Ensure optimal tagging of data attributes that drive navigation and search.
• Review search data and optimize site search to merchandise search results.
• Drive sales, conversion and profitability through management of merchandising strategies.
• Analyze site traffic and conversion metrics to continually optimize site merchandising. Utilize analysis to tune product and page layout.
• Conceive of and execute A/B testing opportunities for assigned sections. Analyze results and make adjustments where necessary.
• Manage the search and promotional set up processes.

Management

• Manage the editorial, design and production timelines and verify proper execution.
• Establish, analyze and report out on campaign activity.

Strategic and Product Development

• Build strategy and define requirements to continually evolve functional aspects of the site.
• Collaborate with Merchandising and Creative to develop appropriate information architecture for new functionality and contribute business requirements for said functionality. Be a business stakeholder with Web Development and Engineering teams.
• Work with Merchandising, Planning, Marketing and Creative for all appropriate brand and category initiatives and ensure proper execution on the site.
• Contribute to the short and long term vision for DisneyStore.com. Continually seek out new and innovative e-commerce specific opportunities to drive sales and site functionality.

Basic Qualifications:

• 2-6 years of experience with online product merchandising Must possess strong computer skills and have ability to learn in-house tools quickly and thoroughly Experience with Endeca, a search and business intelligence software, preferred Solutions-oriented with a proven track record of taking ownership and driving results Ability to think strategically and execute tactically Excellent interpersonal and communication skills Proven analytical skills Web analytics experience a plus with tools such as Omniture, Core Metrics Demonstrated ability to manage a variety of diverse requests, priorities and tasks A strong, creative problem solver who is self-motivated and tenacious when tackling tough issues A team player with energy and enthusiasm and a high tolerance for change Experience with a large, established brand preferred

Required Education

• BA/BS required