Project Manager - Brand & Marketing - FARFETCH

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

MARKETING

We're a diverse team of Marketing professionals, spanning artistic and scientific expertise. We're driven to amaze our global community of customers through our data-driven approach, revolutionary spirit, test-and-learn culture and collaborative style.

LONDON

Our office is located in Old Street, London's tech hub. Our open-plan space is ideal for collaborative working. When you're not doing what's never been done, you can enjoy a team lunch on our large outdoor terrace, or join a yoga class in our dedicated studio.

THE ROLE

You will deliver campaigns across all touchpoints in Farfetch's suite of products, ensuring all deliverables and KPIs are met throughout the campaign duration. You will be the point of contact for all internal stakeholders across the business in terms of requests, briefing and execution and approvals. You will brief Creative and Production on a project by project basis, prioritising workload to ensure all projects are delivered and on brief. You will bridge the gap between an external client's or internal owner's brief and the FARFETCH deliver team's execution; secure client satisfaction and ensure that the finished product is aligned with FARFETCH's brand aesthetic. You will create timelines, organise and lead internal and external kick offs, ensuring sign off at all milestones and successful delivery of assets to the relevant operational teams.

WHAT YOU'LL DO

• You'll manage and execute content initiatives across all Farfetch touchpoints to deliver high impact, customer-centric experiences
• You will manage complete end to end delivery, working closely with key stakeholders across Marketing and Commercial to deliver holistic 360 campaigns
• You'll have client servicing at the forefront of mind at all times, to ensure excellence is delivered throughout and that KPI and deliverables are achieved
• You'll oversee internal and external communications, ensuring approvals are achieved and final assets are delivered to all relevant stakeholders
• You'll feel confident in creating timelines and setting deadlines for all relevant stakeholders, and ensure these are met through the project cycle
• You will ensure that all live elements are captured and delivered to clients with supporting collateral
• You'll brief Creative and Productions based on the client's brief, managing their time and resource whilst ensuring the brief is being achieved
• You'll co-ordinate the end of campaign reporting process and briefing all deliverables and KPIs for EOCs and case studies

WHO YOU ARE

• You are a commercially minded individual with proven experience in delivering creative solution executions end to end, preferably with luxury brands
• You excel in client servicing and go over and above to achieve exceptional results
• You are organised, reactive and solution minded - you able to thrive in fast paced, high pressure environments
• Solid understanding of the creation of digital formats, and the operational technicalities to execute digital campaigns

REWARDS & BENEFITS

• FARFETCH Equity plan
• Annual discretionary bonus
• Flexible benefits - Private Medical Insurance, Dental Insurance, Gym Memberships, Pension scheme and more
• Critical Illness Insurance and Life Assurance
• Access to Unmind: an independent and completely confidential digital mental health platform

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

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