Event Producer

Shopify empowers millions of merchants from all over the world. Our mission is ambitious and that means we're hiring great people to join us to meet the needs of our merchants. As Shopify is now a Digital-by-Design company, we mostly connect digitally with our teammates. However, we also occasionally meet in real life (IRL) for impactful, intense moments of connection, or Bursts as we call them. And we're building a small but mighty team that will work alongside leaders to build the best Bursts for their specific needs. That's where you come in! We're looking for an Event Producer to join our team who is passionate about creating exceptional experiences.

You'll be a part of the Employee Experience team at Shopify with a mandate to connect Shopify employees to the mission, making commerce better for everyone, and each other through a simple and inclusive work experience. In this role, you'll focus on collaboration and consultation with a variety of stakeholders across Shopify while planning their Events. You will also support our internal teams with the creation and curation of their in-person experiences from ideation to completion.

Some of the things you'll be doing:

• Act as the primary point of contact for all event-related inquiries
  
• Create, develop and manage front-line tools and resources for events (event guides, event app comms, etc.)
  
• While planning, you will represent the entire Employee Experience offering to our clients (venues, culinary, activities, technology, etc.) and always keep user experience top of mind
  
• Liaise between internal teams in the planning of the events and onsite operation teams in the execution of the events in order to guarantee a seamless experience
  
• Create and detail Banquet Event Orders (BEO's) for all onsite events
  
• Facilitate internal meetings as you perceive necessary for the success of the events
  
• Partner with the User Experience Strategy team in identifying experiential opportunities in order to iterate and evolve our teams journey and event offerings
  
• Source, secure, and collaborate with 3rd party vendors for onsite/offsite employee activations and/or experiences
  
• Conduct vendor invoice reviews to ensure billing accuracy and timely payment
  
• Build and maintain strong relationships while planning their burst with a variety of stakeholders across Shopify: Security, Facilities, Culinary, Procurement, Internal Solutions, and more
  
• Performing other duties as assigned to meet business needs
  

Qualifications

What will help you succeed:

• Exceptional interpersonal and customer service skills
  
• Experience working across different cultures
  
• Particularly skilled at building high trust relationships quickly
  
• Previous experience with designing and delivering in-person events
  
• Ability to identify efficiencies in event planning workflows and processes
  
• Ability to multitask on a number of concurrent projects with varying deliverables and timelines
  
• Being intentional and adapting on the fly, Shopify and the work you do will move quickly, but there is always time to pause to ensure we're moving in the right direction
  
• Proficient in switching between high-level strategic thinking and detail-oriented work
  

It'd be a bonus if you had:

• Experience in the hospitality industry
  
• Experience with event software tools
  

We know applying for a job takes time and effort, and we appreciate the work you put into your submission! Andrew, the hiring manager, is looking forward to reading your cover letter, resume, and thoughts on the below scenario.

SCENARIO: Tell me about a time you had to deal with a last-minute change and/or unexpected situation when managing an event. Walk me through the steps you took to remedy the situation and describe the outcome. Was the end result a success? If so, what were some of the ways you measured this event's success?

Closing Date: January 9, 2022

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process