Assistant Store Manager, Macau

Burberry is always on the lookout for exceptional Assistant Store Manager to join our Macau retail team. Within this role, you will be supporting the Store Manager to drive business performance with supervision of sales team to ensure great customer experiences.

About the Role

You will:

• Manage and motivate the team to drive business, lead the team to improve overall selling skills and close sales in order to achieve store sales goals and KPIs
• Act as a role model demonstrating sales leadership to the team, Coach and develop the team to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies
• Support the team to build and develop own Client portfolio, ensure business opportunities are maximized through efficient sales floor management.
• Work closely with the Store Manager to identify, recruit, develop and retain talents
• Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level, put in place action plans to boost business and maximize product performance

About You

You will have:

• Solid Team management Skills and leadership
• Interpersonal skills, professional attitude, business mindset
• Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs & after-sales)
• Able to use a fluent and professional dialogue with clients and staffs

Please note, when applying for this vacancy, you are not applying for an open position but to a talent pool for future vacant opportunities.
As positions become available, applicants who meet the required criteria and screening requirements identified for the role may be contacted for further assessment.

At Burberry, we believe that creativity open spaces for ourselves, our customers and our communities



Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

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Posting Notes: Macau S.A.R || Not Applicable || Macau S.A.R || Retail || 5536 || n/a ||