Store Manager
Who We Are:
Tomorrow is a multi-service business accelerator for fashion brands. The Group helps brands to develop and achieve sustainable growth through a fully integrated service offering that includes investment, sales and distribution, retail, consultancy and production.
Tomorrow’s headquarters is in London with offices and showrooms in London, Milan, Paris, New York and Shanghai. It currently employs over 200 people across three continents.
Shanghai Office is recently opened to lead the group business in APAC. We are looking for a number of talents to build our retail team, for Head office and Shops to be opened (directly and in partnership)
Who We’re Looking For:
We are looking for an experienced and results-driven retail Store Manager to be responsible for the overall store management, for a multi-brand shop which will be open in March next year in Shanghai.
What Your Day to Day Will Look Like:
- Develop business strategies to raise our customers’ pool, expand store traffic, getting great connection with VIC, Kol and influencers
- Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent customer service
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Conduct personnel performance appraisals to assess training needs and build career paths
- Complete store administration and ensure compliance with policies and procedures
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behaviour and high performance
- Additional store manager duties as needed
- Be the store brand ambassador
What Do You Need to Succeed:
- 3 Years experience in luxury fashion retail management
- Fluent in English
- Keen interest and passion for luxury fashion