Assistant Store Manager

Who We Are

Tomorrow is a multi-service business accelerator for fashion brands. The Group helps brands to develop and achieve sustainable growth through a fully integrated service offering that includes investment, sales and distribution, retail, consultancy and production.

Tomorrow’s headquarters is in London with offices and showrooms in London, Milan, Paris, New York and Shanghai. It currently employs over 200 people across three continents.

Shanghai Office is recently opened to lead the group business in APAC. We are looking for a number of talents to build our retail team, for Head office and Shops to be opened (directly and in partnership).

Who We’re Looking For

We are looking for an experienced and results-driven retail Assistant Manager assisting in the overall store management for a multibrand shop which will be open in March next year, in Shanghai.

The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and assist the manager in implementing strategy and managing staff effectively.

What Your Day to Day Will Look Like

• Assist the Retail Store Manager in planning and implementing strategies to attract customers
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Build client base to expand customer database and build relationship with VIC
• Support with the implementation and execution of key marketing activities & initiatives
• Support to the PR agency in social media content creation and execution
• Act as our store’s representative and set an example for our staff

What Do You Need to Succeed

• 3 Years experience in luxury fashion retail management
• Keen interest and passion for luxury fashion
• Fluent in English